You can check the latest availability from the page of each facility. Please take advantage of it by all means. Click here for the pages of each facility(https://www.site.medicalcare.toyama.jp/en/officeinformation) * Availability varies daily, so the actual situation may not be reflected.

Care management is the understanding of the condition and requests of the person in need of nursing care and support, and connecting the welfare services and medical services necessary for the person in question with the person. We will introduce welfare services and coordinate with various organizations such as medical institutions and governments to support you so that you can live a better life for yourself. For care management requests and consultations, please contact us from the reservation form.(https://en.medicalcare-arigatou.com/reservationform)

Certification of long-term care required (including certification of support required. The same is true below. ) can use the service. If you have not yet received a certification for long-term care, you will need to apply for certification of long-term care at the window of your municipal office.

Whether or not you can bring in items depends on the type of luxury goods and the office you use. In addition, please refrain from handing it over to other users. All offices operated by Medical Care are entirely non-smoking on the premises. Smoking is strictly prohibited on the premises, both indoors and outdoors. https://static.wixstatic.com/media/558560_4d1a2c15477646a3b48b039cc25bba56~mv2.jpg *1 Depending on the doctor's instructions, there may be restrictions. *2 Please contact us in advance. *3 Please prepare your own player. *4 You cannot bring relatively large items or items with special properties. *5 Relatively large or expensive items cannot be brought in. *6There are certain items that cannot be brought in, such as hair color. Please consult us in advance. *7 You cannot bring in relatively large items. In addition, exercise may be restricted according to the instructions of the doctor.

There is no particular rule, so you can spend at your own pace. However, if the life rhythm is greatly disturbed or there is a risk that it interferes with other users' sleep, we may contact the user himself/ herself or consult with the family.

We are implementing various measures under the "MEDICAL CARE CLEAN CARE PROMISE" program as a countermeasure against infectious diseases. For more details, please check the dedicated page for MEDICAL CARE CLEAN CARE PROMISE (pt:void(https://www.site.medicalcare.toyama.jp/coronavirus-information0)).

The Medical Care Group provides day services (outpatient care) at some business sites. Please click here (https://www.site.medicalcare.toyama.jp/en/officeinformation)to find out which offices can use day services. In addition, "commuting" services are available for small-scale multifunctional in-home care. Day services are spent according to the timetable set by the office, but small-scale multifunctional in-home care "commuting" allows users to spend their time according to their own lives. You can choose from a wide range of use such as day-round use, meal only, or bathing only. It is also possible to combine accommodation "overnight" and "visit" as needed.

You can continue. However, if you need to be accompanied by staff, please consult with your facility in advance. Click here for inquiries to each facility(https://www.site.medicalcare.toyama.jp/en/officeinformation)

In MEDICAL CARE, we are working to be able to quickly notice even a few abnormalities through regular vital measurement by nursing staff and nursing care staff and conversations in daily life. In addition, we share the intentions of users and their families, doctor's instructions, etc. among staff and strive to provide better services.

As a general rule, we ask that you refrain from keeping animals on the facility. Thank you for your understanding.

Human relationships with other users have a large impact on the comfort of the facility, so we take care to help you get used to it as quickly as possible through your daily life. In community-based services, there are characteristics depending on the service, such as the ease of conversation between users through local topics, so if you have any concerns, please feel free to contact the staff.

Depending on the availability of the facility you wish to move to, you can move. For details, please contact your current facility or person in charge. Click here for inquiries by e-mail(https://www.site.medicalcare.toyama.jp/en/contact-form)

To prevent the spread of infectious diseases, all our facilities are limiting face-to-face visits to 15 minutes or less. We kindly ask for your understanding. Online visits using Zoom are available at all of our facilities. Click here (https://www.site.medicalcare.toyama.jp/coronavirus-requests)for information on visitation restrictions. Click here (/online-visits)for information on online visits.

There is no curfew, but the entrance door will be locked at 8:00 PM. From the viewpoint of security, in principle, outings only by the user at night are restricted. Please consult with your office in advance about night outings with your family. Click here for inquiries to each facility(https://www.site.medicalcare.toyama.jp/en/officeinformation)

The items you need to bring will vary depending on the type of service you use, but we ask that you prepare the following. We recommend that you bring items that you are familiar with. • Clothing (approximately one week's worth, front-opening recommended) • Toiletries (toothbrush set, hairbrush, razor, etc.) • footwear • Regular medication • A teacup that feels familiar and comfortable in your hand. Any other necessary items will be explained to you by our representative before you move in.

The our facility will receive the items, and a staff will hand them over to the residents. Please be sure to include the recipient's name in the address. If the recipient is unknown, our staff may open the package.

We provide transportation between your home and our office. We can also arrange transportation for medical appointments or shopping trips if you contact us in advance. The scope of coverage may vary depending on the service you use, so please ask your representative for details.

Yes, it is possible. Please inform our staff in advance if you will be going out or staying overnight elsewhere. We will confirm your expected return time and destination. For security reasons, we restrict residents from going out alone at night. Furthermore, we may restrict outings for those who have concerns about going out alone. Thank you for your understanding.